My Husband and I both crowd-funded this bag because of their ads. They are hilarious. The bag is great too, it has tons of pockets, you can locate everything quickly, it holds our 17 inch laptop, and as I type, one of the bags just went to the Virgin Islands and I'm sitting here looking at what a great bag it is. Also, it almost got lost to the TSA because my Husband was bringing back hot sauce for our mailman. Cooler heads prevailed and we made our flight.
The only thing is, because we have two bags, each that came with a strap (this is years ago), I ordered another strap so his could stay nice for work and mine could be used as a travel backpack.
The other strap is too short, I'm short so it doesn't bother me, but my Husband is a foot taller, so make sure you figure out who's using what. (And yes, I measured with the tape measure, adjusted it to make it as long as possible, and it just won't work, it's way too short. We've had the bags so long, they could have changed the length or design.) Other than that--bags are perfect, strap is perfect if you're 5'2, if you're 6'0, it won't got over your shoulder correctly, backpack-wise. But for work it's perfect.
Best damn bag on the planet, just need more inches.