Shipping & returns

OUR SHIPPING POLICY

We want to get you your ANVÄNDA® as soon as possible. That’s why we make every effort to process your order quickly so you can put your Great F*cking Bag, Mini Wallet, Camera Insert, Toiletry Bag to good use sooner.

ANVÄNDA offers discounted FedEx shipping on qualified orders. Valid in the contiguous United States only, excludes Alaska and Hawaii.

Reminder: All custom bags will require additional processing time. Promotional shipping (e.g., free shipping) is only applied to orders shipped within the United States, most areas in Europe, and may pertain only to orders above a certain threshold.

SHIPPING HOLIDAYS

ANVÄNDA and FedEx will not be shipping or delivering on the following dates. Please note shipping estimates will begin the following business day.

Non-business Days:

New Year's Day: January 1

Easter: March 31-April 1

Memorial Day: May 28

Independence Day: July 4

Labor Day: September 1-3

Thanksgiving: November 22-23

Christmas: December 22-25

New Year's Eve: December 30-31

CONTIGUOUS UNITED STATES

ANVÄNDA uses FedEx Ground service on all shipments within the contiguous United States unless otherwise noted or an expedited option is selected by the customer. Please allow 1–7 business days for processing and an additional 1–4 business days for your order to arrive based on your location and products ordered. Look for a shipment tracking number via email when your order has been processed. To check your order status, please look in your inbox.

INTERNATIONAL SHIPPING

ANVÄNDA ships internationally to most countries through our partnership with Sfc. Sfc provides a global eCommerce solution for our international shoppers. By partnering with them, we can now provide product prices in the currency of your choice, aggressive international shipping costs, and the lowest possible guaranteed order total.

To access the international country selector, or for a list of available shipping countries and shopping currencies, click Change Country in the footer of the website to select your country and currency. Once a country is selected, product prices will appear in the local currency and order totals will be populated to include international shipping costs.

To track your international order, please check your inbox.

OUR RETURN POLICY

We want to be sure you’re as happy with your ANVÄNDA products as we are. If you’re not 100% satisfied with your purchase, you can return it for a full refund within 30 days. For products purchased from an authorized dealer, or crowdfunding site, their return policy, if any, applies — please contact them directly for more information.

To make a return click here
 
Body: Attach clear photos that show the damage
We will apply a refund to the original method of payment if you are eligible. Crediting to your account could take up to 7-10 business days after we receive the item depending on your bank.
 
We reserve the right to refuse a refund if it has been over 30 calendar days since the order or there is evidence that the damage is due to regular use or in any way caused by the customer.

 

Requirements for Refund:
Must include a VIDEO or IMAGE shows that the items we sent were defective.
Refund request without VIDEO will not be entertained, as we need the proof to claim it back from our suppliers.
Refund process will take up to 2 weeks progression for verification purposes.
Actual shipping fees will not be refunded back to customers as we shipped the item out.
Full Refund will be given if customers provided full Information regarding defective item.
 

INS AND OUTS OF THE ANVÄNDA RETURN POLICY

You can return your item(s) purchased from ANVANDA.com up to 30 days after the purchase date for a full refund. Refunds will be returned only to the original form of payment. ANVÄNDA does not offer store credit or gift cards. ANVÄNDA does not accept returns on items purchased outside of ANVANDA.com. For exchanges, please return your item(s) for a full refund and replace an order for the correct item. Exchanges for items purchased outside of ANVANDA.com will not be accepted. All merchandise must be unused/unworn and returned in the original packaging. For all returns, you will be responsible for return shipping. All original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records.

If your return is approved, you will receive a Return Order form to include inside the box with your return(s). This return policy only applies to products purchased directly from ANVÄNDA.com via website.

Please be considerate when placing your order to choose the correct size, color, ect. of your product to avoid any returns for exchanges.

ANVÄNDA does not price match with dealers or competitors.