ANVÄNDA FAQ

WHERE IS MY ORDER?

You can check your domestic order status and details by using our Order Status Form or by by logging in to your account.

CAN I CANCEL OR MAKE CHANGES TO MY ORDER?

We attempt to process and ship your order as quickly as possible. Please contact us as quickly as soon as possible if you need to modify or cancel your order. We are unable to cancel or modify upon your behalf after the order has shipped.

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

Please allow 1-5 business days for your order to be processed. Most shipments will take an additional 1-7 business days. See our Shipping Policy for more information.

WILL I BE CHARGED FOR A PRODUCT THAT DID NOT SHIP?

You will only be charged for a product once it has shipped.

WHY DID I NOT RECEIVE AN ORDER CONFIRMATION OR SHIPPING NOTIFICATION EMAIL?

If you've checked your spam and trash folders and still cannot locate your confirmation or shipping emails, send us a quick request here.

WILL I RECEIVE A NOTIFICATION OR A TRACKING NUMBER WHEN MY ORDER SHIPS?

Yes, you will. When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. If you have any questions, please contact us here.

WHERE CAN I BUY ANVÄNDA?

We have several dealers throughout the United States and worldwide. Use our store locator to find one nearest you.

CAN'T FIND THE PRODUCT YOU ARE LOOKING FOR OR IT'S OUT OF STOCK?

If you are unable to find a product you are looking for on our website, please let us know by filling out our contact us form.

If a product is out of stock, you can enter your email address and be notified as soon as that product is back in stock. Simply enter your email address in the notification box after you select the product and size/color you would like to purchase. Once that product is available you will receive an email letting you know.

WHAT IS ANVÄNDA'S PRICE ADJUSTMENT POLICY?

We do not offer credits or refunds for price adjustments and will not price match competitors or dealers.

CAN I BUY A GIFT CARD?

ANVÄNDA currently does not offer gift cards.

WHY DO I SEE MULTIPLE TRANSACTIONS ON MY CREDIT/DEBIT CARD FOR THE SAME ORDER?

ANVÄNDA will authorize your card at the time of purchase, but you won't be charged until your order ships. Multiple transactions may be a result of this initial authorization and will fall off automatically, however, if you continue to see that charge or funds are removed, contact us.

WHERE DO I ENTER A PROMOTION CODE?

Once you add your ANVÄNDA items to your shopping cart, you can enter your promo code under View Cart or on the Check Out page under the Payment section. Be sure your code has been applied before submitting your order.

HOW DO I PLACE A BULK ORDER?

For all orders over 100 units, please fill out our Corporate Sales contact form.

HOW DO I CHANGE MY PASSWORD FOR MY ANVÄNDA ACCOUNT?

If you're signed into your account, just head on over to Profile, which is located below My Account and scroll down to the bottom of the page.

I FORGOT MY PASSWORD. HOW DO I RESET THE PASSWORD TO MY ACCOUNT?

Select Sign In, which is located at the top right hand side of ANVANDA.com and click on "Forgot Your Password".

HOW DO I UNSUBSCRIBE FROM EMAILS?

Simply click the unsubscribe link at the bottom of any ANVÄNDA email or contact our Outfitter team here.

WHERE IS MY ORDER?

You can check your domestic order status and details by using our Order Status Form or by by logging in to your account.

CAN I CANCEL OR MAKE CHANGES TO MY ORDER?

We attempt to process and ship your order as quickly as possible. Please contact us as quickly as soon as possible if you need to modify or cancel your order. We are unable to cancel or modify upon your behalf after the order has shipped.

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

Please allow 1-5 business days for your order to be processed. Most shipments will take an additional 1-7 business days. See our Shipping Policy for more information.

WILL I BE CHARGED FOR A PRODUCT THAT DID NOT SHIP?

You will only be charged for a product once it has shipped.

WHY DID I NOT RECEIVE AN ORDER CONFIRMATION OR SHIPPING NOTIFICATION EMAIL?

If you've checked your spam and trash folders and still cannot locate your confirmation or shipping emails, send us a quick request here.

WILL I RECEIVE A NOTIFICATION OR A TRACKING NUMBER WHEN MY ORDER SHIPS?

Yes, you will. When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. If you have any questions, please contact us here.

WHERE CAN I BUY ANVÄNDA?

We have several dealers throughout the United States and worldwide. Use our store locator to find one nearest you.

CAN'T FIND THE PRODUCT YOU ARE LOOKING FOR OR IT'S OUT OF STOCK?

If you are unable to find a product you are looking for on our website, please let us know by filling out our contact us form.

If a product is out of stock, you can enter your email address and be notified as soon as that product is back in stock. Simply enter your email address in the notification box after you select the product and size/color you would like to purchase. Once that product is available you will receive an email letting you know.

WHAT IS ANVÄNDA'S PRICE ADJUSTMENT POLICY?

We do not offer credits or refunds for price adjustments and will not price match competitors or dealers.

CAN I BUY A GIFT CARD?

ANVÄNDA currently does not offer gift cards.

WHY DO I SEE MULTIPLE TRANSACTIONS ON MY CREDIT/DEBIT CARD FOR THE SAME ORDER?

ANVÄNDA will authorize your card at the time of purchase, but you won't be charged until your order ships. Multiple transactions may be a result of this initial authorization and will fall off automatically, however, if you continue to see that charge or funds are removed, contact us.

WHERE DO I ENTER A PROMOTION CODE?

Once you add your ANVÄNDA items to your shopping cart, you can enter your promo code under View Cart or on the Check Out page under the Payment section. Be sure your code has been applied before submitting your order.

HOW DO I PLACE A BULK ORDER?

For all orders over 100 units, please fill out our Corporate Sales contact form.

WHAT IS A A Great F*cking Bag AND WHAT MAKES IT DIFFERENT?

Most other bag straps are boring plastic buckles. Their little sh*tty plastic pieces break more often; they convey a cheap appearance, don’t feel good in the hand; and they are awkward and time consuming to interchange.

  • A Great F*cking Bag is made from the strongest and smartest materials:
  • High Quality Soft Italian Leather/ Vegetarian Leather (optional)
  • Heavy Duty Canvas outer
  • Silver Infused Antibacterial lining
  • Top-quality zippers
  • Unique multi-strap design
These are just some of the features, you didn’t think we were done did you?:

Nobody is more passionate about making sure that your ANVÄNDA is the real deal than we are. Shop ANVÄNDA.com worry free or contact us here.

  • A spacious interior compartment for Laptop up to 15” and other personal items
  • A bottom compartment for wet items — for example gym shorts
  • Key ring loop so you never have to go fishing for lost keys
  • Reflective Waterproof Cover - safety element stay safe in city/ biking/hiking
  • An easy access outer pocket for handy items
  • A stealth mode hidden interior pocket for hiding valuables.

But the main feature is a nice large pocket to put your sh*t in.

HOW BIG IS THE GFB?

Använda Large GFB has a 27 liter capacity. Normal size is 17 Liters.
You can find a detailed sketch and dimensions here.

HOW MUCH DOES AGFB BACKPACK WEIGH?

Good question, here are the specs:
Anvanda Large
These are the sizes for the great f*cking bags:
Anvanda Large
H50cm = 19.7in
W43cm = 16.9in
Weight is:
1 kg = 2.2 Lbs. Large: 1.2 kg = 2.6 Lbs.
Anvanda
Anvanda Standard
H38cm = 15in
W30cm = 12in

Is there a pocket for my water bottle?

Behind the leather section on the front of the bag is a pocket which can you can put Your water bottle, or growler, or whatever you choose.

IS THERE A LAPTOP SLEEVE IN THE BACKPACK?

Yes Använda normal bag has a 13” sleeve and the large has a 15” laptop sleeve.

Can I also use this for hiking or is it just a city bag?

My colleague is 6ft and he took it with his Girlf on the hike up to Machu Picchu (they didn’t take the bus), by the end of the trip they were fighting on who gets to use it. I have personally taken it to climb Ometepe the smaller of the two volcanoes in Nicaragua it was an 8 hour hike. The sole of my timbos fell apart, I got attacked by giant ants, but the bag came through with flying colors.
As for the straps the good thing about it is you can change on the fly to a messenger. So if you get tired of carrying it on both shoulders you can switch to sling. If you feel the need for padded straps we will offer our backers at the end of the campaign.
In the bottom of the bag is an extra compartment for reflective rain cover. Sometimes when hiking the weather suddenly turns, or perhaps ,as a safety concern, you need people to see you when it gets dark. I don’t believe there is a more versatile but at the same time simple bag on the market. So no it's good for hiking, it's f*cking great for hiking.

What is the difference between Leather and the Vegetarian Leather?

The trim and the square section on the right side. Both materials are durable. Some people prefer non leather for religious or other reasons. The vegetarian leather a.k.a. pleather looks similar to leather but feels different.
Most of us in the office prefer the luxury of soft leather but give you the option to decide.

Is the bag water resistant?

For most of us this is our everyday carry & we didn't want to use harsh chemicals. Instead of coating the bag, we designed a removable reflective rain cover in the bottom compartment.

How stain resistance is the bag?

I accidentally marked up my bag a few weeks ago, i was f*cking devastated. They only gave me one company issued bag, so you can imagine how i was feeling.
I left it on the sofa a few days and then went to the sink and took so soap and water…walla! It came out. With mild soap and water you will be fine.
For bag ♥'ers:
If you get the leather version , which I have, Dampen a lint-free cloth with cool water and wipe clean. Start from the top and wipe -- do not rub -- while moving downward. Refrain from saturating it; let everything air-dry. Buff with a lint-free cloth dampened with leather cleaner and conditioner.

Can use it as a camera bag?

Yes you sure can. Take the anvanda bag put a camera in it and BAM! - you have a great f*cking camera bag. If only it were that easy. We are some picture loving, backpack wearing, urban travel fanatics. The last thing we want to do is mess up our awesome dslr by not having the right gear.
We designed an Använda waterproof/shockproof camera bag insert for dslr and slr cameras, you know so you don't f*ck your camera up. For more info click here

Nice bag but it would be even better with a sternum/ cross strap.

Ok technically this is not a question but really?
"Nice bag"?
We don't make nice, we make f*cking great.
So you're one of those bike messengers, motorcyclist, or perhaps even a skateboarder? Reflective rain cover not enough for you, now you want sternum straps!?
Damn right we have a cross strap,
The strap snaps into the bottom hooks if you need uber stability.

IS THE GFB TSA-CERTIFIED TO CARRY ON?

The GFB is carry-on compatible for Almost airlines. Each airline has their own policy so please check before traveling with your GFB*. NOTE we have traveled with over 30 different airlines and never had a problem.

*ANVÄNDA is not responsible for damage caused by airlines.

WHAT IS AN ANVÄNDA® TRAVEL KIT & WHY SHOULD I GET ONE?

Because it looks cool and you can organize your sh*t when traveling , something I wish Tim would do more of.

WHAT ARE THE FEATURES?

I thought you would ever ask:
- Signature antibacterial liner (because how else are you going to kill bacteria creepin' onto your toothbrush?)
- Airplane carry-on approved
- internal mesh storage sleeve
- waterproof zipper
- detailed main compartment
- good Capacity and Nice Shape - helps organize shaving cream, knives, bottles, toothbrush, floss, tie clips and other small items.
- unisex, perfect for students to use as pen/pencil stationery Pouch Bag
- front zippered pocket with leather pull.

HOW DURABLE IS IT?

Our travel kits have a limited lifetime guarantee. We have tested our products in the harshest of conditions and guarantee against manufacturing defects.

WHAT IS THE SIZE?

No matter your trip Använda® Travel Kit has you covered.
Product Dimensions:
6"(H) x 9.5"(W) x 4.5"(D), 5 LITERS
15.24 X 24 X 11.5 CM

WHAT IS AN ANVÄNDA CAMERA INSERT?

It’s for people who want to have a camera bag but don’t want it to be obvious they are carrying expensive equipment.
It’s for people who love their GFB and want to transport their camera as well.
It’s for people.

WHAT ARE THE FEATURES?

Fits perfectly into the bottom of both Large and Normal Använda Bag.
Or you can carry it solo by the handle or by purchasing a long strap.
Bottom is extra thick to protect your camera from shock.
- 7 Pockets
BODIES: Compact DSLR Mirrorless
LENSES: Holds 2-3
MATERIAL: Waterproof nylon

WHAT ARE THE SPECS?

Product Dimensions:
Exterior:
10 x 7.5 x 5 in
25 x 19 x 12 cm

WHY DO I NEED THE SHOULDER PADS?

You don’t, unless you regularly carry heavy loads or have sensitive shoulders.
The pads are specifically dimensioned for Använda GFB.

WHICH COLOR SHOULD I CHOOSE?

We recommend getting brown shoulder pads with brown leather bags and black
Shoulder pads with black leather bags but feel free to choose.

WHAT KIND OF LEATHER IS IT?

Italian crazyhorse leather

DO THEY CARDS SLIDE OUT?

Yes there is a lever at the bottom of the wallet for easy control.

HOW MANY CARDS DOES IT HOLD?

In the beginning 5 cards hold in the RFID protector and 2 on each side.
Like all good leathers, once you break the sides in you will be able to hold 4 Instead of 2 in each side.

WHAT ARE THE SPECS?

Product Dimensions:
3.8 x 2.6 x 0.6 inches
101x 66 x 22 mm
Weight: 70g 2.4 ounces